Last updated: [09-01-2026]
At AIOUBOOKS.PK, we aim to deliver your books safely and on time. Please read our Shipping Policy carefully to understand how orders are processed and shipped.
Order Processing
- Orders are usually processed within 1–2 working days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation once your order is placed.
Shipping Areas
- We currently ship across Pakistan.
- Delivery to remote areas may take additional time.
Delivery Time
- Estimated delivery time is 3–7 working days, depending on your location.
- Delivery times may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout.
- Any promotional free-shipping offers will be mentioned on the website.
Cash on Delivery (COD)
- Cash on Delivery (COD) is available in selected areas.
- Please ensure that someone is available to receive and pay for the order at the delivery address.
Order Tracking
- Once your order is shipped, tracking details may be shared via SMS, WhatsApp, or email (if available).
Incorrect Address
- Please ensure that your shipping address and contact number are correct.
- We are not responsible for delivery delays or failed deliveries due to incorrect or incomplete address details.
Damaged Packages
- If your package arrives damaged, please contact us within 24–48 hours with clear pictures so we can assist you accordingly.
Undelivered or Returned Orders
- If an order is returned due to customer unavailability or refusal to accept delivery, re-shipping costs may apply.
- In such cases, refunds (if any) will exclude shipping charges.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us through our Contact Us page. We are always here to help.